Should I schedule a call, or use my reservationless codes?
Use the Online Call Scheduler to setup one-time use codes. These "scheduled" codes will expire after one use.
You can use your Reservationless Codes anytime without telling us (unless you are expecting more than 50 people on your call).
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How do I increase the volume on a call?
Each time you press *4, the call will increase in volume. There are 3 levels of volume increase. Once you press *4 during the highest level of volume, the volume level will return to the lowest level.
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When will I be billed?
You will be billed monthly for your usage. Your billing date is listed under your account settings. If you wish, select the billing day which best suits you.
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Can participants use their cell phones to join the conference call?
Yes you can use your cell phone to call our 800 access number and join a conference call.
****Special Note to Cell Phone Users*****
Although access to our system is available from your cell phone through the toll-free number, your cell phone provider may/or may not charge you AIR TIME and other CHARGES. AccuConference.com is not responsible for the particular contract items related to what your cell phone provider is allowed to charge. Please make sure you know what your cell phone service plan states regarding this issue.
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How do I record a conference call?
There are three ways to record your call.
Press *2 when you are ready to begin recording.
Click on the record icon on your dynamic conference management page online.
Set your conference to automatically record every call (this feature can be enabled from your Conference Manager in your account online before your conference is initiated). |
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What are the Conference Recording Playback Controls?
*Note: You may press "0" anytime during the recording to hear the following instructions.
* Press 2 - Pause/Resume
* Press 5 - Start over
* Press 3 - Skip forward 5 minutes
* Press 6 - Fast Forward (2x speed) - Press '6' again to increase speed.
* Press 1 - Skip backward 5 minutes
* Press 4 - Rewind (2x speed) - Press '4' again to increase speed.
* Example: To Fast Forward, press '6'. You will hear the recording fast forwarding. To resume listening (return to normal speed), press '2'.
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