If I miss a call, or decide not to attend, do I get a credit for that month?

No. The program is designed around the calls and if you miss one there is no credit. You can listen to the taped version within one week of the call.

 
What if I'm on vacation or sick that week?

You may listen to the taped call, or, one time during the year, you may send a substitute to the conference call. This person must register with us as your substitute via an email to us, and the person who attends the conference call briefing needs to also be the one leading the staff discussion that month.

 
What if I'm traveling that week?

Many people find they can still schedule the half-hour call, even when traveling. Or you can listen to the taped version of the call, or you can send a substitute for one time.

 
I have a colleague who would love to sit in on one of the briefings and try this program in his/her organization. Can I share the number to call in?

We are happy to extend an invitation for a guest of yours for a one-time experience. Have him/her register here. We'll send the information s/he needs to join the call. We'll welcome as many guests as you'd like for a one-time only conference call training.

 
My team is spread around the country/world. Can I use these guides with them?

These Guides can be adapted to a teleconference meeting. If you would like to lead your discussion via a conference call, contact us for tips on how to do so.

 
What if I want to connect with others I meet on these calls? Is there a list of the other subscribers I can get?

Your privacy is important to us. We won't release your information without your permission. If you want to connect with someone from a call, email us and we will forward your message to that person so s/he can contact you if desired.

 
What is a toll-free conference call?

A conference call is three or more people talk on the phone at the same time from different locations using a toll-free number. Conference calls allow everyone to be in the same meeting regardless of location.

 
How long does it take to set up an account?

We have instant set up with your on-line application. As soon as we approve your account (usually within minutes), you will receive an email with instructions on how to start using AccuConference for your conference calls.

 
How do I make a Conference Call?

Notify your participants of the day / time of your conference call. Send your participants the toll-free access number and participant code. Instruct your participants to dial the access number at the time you specified. Five minutes before your conference, dial your access number and enter your moderator code. Your conference call will begin immediately!

 
How do I schedule a one-time use conference with unique codes?

Login to you account Under Conference Manager - click on “Schedule Audio Call” Choose Name, Date, Time

 
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